Privacy Policy – BotMax AI WABA

Effective Date: May 8, 2026

Welcome to BotMax AI WABA, an official WhatsApp automation and communication platform powered by Meta’s official WhatsApp Business API services. Your privacy, data protection, and communication security are important to us. This Privacy Policy explains how we collect, use, store, process, and protect your information when you use our Android application and related services.

By installing or using the BotMax AI WABA application, you agree to the practices described in this Privacy Policy.

1. About BotMax AI WABA

BotMax AI WABA is a business communication and automation platform designed to help businesses manage customer communication through Meta’s official WhatsApp Business API infrastructure.

The application may include features such as:

BotMax AI WABA does not provide unauthorized, unofficial, or modified WhatsApp services.

2. Information We Collect

To provide and improve our services, we may collect certain types of information from users and businesses.

A. Account Information

When you register or use the application, we may collect:

This information is used to create and manage your account securely.

B. WhatsApp Business Information

When connecting your WhatsApp Business Account through Meta’s official systems, we may collect:

This information is required to provide official WhatsApp Business API functionality.

C. Communication Data

While using the platform, we may process:

We process this information only for providing communication and automation services requested by the user.

D. Device & Technical Information

The application may automatically collect certain technical information, including:

This helps us improve app stability, security, and performance.

3. How We Use Your Information

We use collected information for legitimate business and operational purposes, including:

We do not sell personal user data to third parties.

4. Meta & WhatsApp Integration

BotMax AI WABA uses Meta’s official WhatsApp Business API services and may interact with Meta platforms to enable messaging functionality.

By connecting your WhatsApp Business Account, you acknowledge that:

For additional information, users may review:

5. Permissions Used by the Application

Depending on features used, the application may request certain Android permissions.

Internet Access

Used for connecting to WhatsApp Business API services and platform servers.

Notification Permission

Used to provide real-time chat alerts, support notifications, and system updates.

Storage Access (if applicable)

Used only for uploading or downloading files, media, or documents shared through chats.

Camera or Media Access (if applicable)

Used when users choose to upload profile images, documents, or media attachments.

Permissions are requested only when necessary for application functionality.

6. Mobile App Usage, Analytics & App Performance

BotMax AI WABA is provided as an Android mobile application to help users access WhatsApp Business API automation, customer communication, chat management, notifications, and related business tools from their mobile devices.

To improve the stability, performance, reliability, and user experience of the mobile application, we may collect and process limited app usage and technical information.

This may include:

This information helps us identify technical issues, improve app functionality, fix errors, enhance security, and provide a better user experience.

We may use analytics or diagnostic tools to understand how users interact with the application and to improve the quality of our services. These tools are used only for app improvement, security, performance monitoring, and service reliability.

BotMax AI WABA does not display third-party advertisements inside the mobile application.

We do not use mobile app analytics data for third-party advertising, ad targeting, or selling personal information to advertisers.

Any analytics or diagnostic information collected through the app is processed in accordance with this Privacy Policy and is used only for legitimate business, security, support, and product improvement purposes.

7. Data Security

We implement reasonable administrative, technical, and security safeguards to protect user information against:

Security measures may include:

However, no internet-based platform can guarantee absolute security.

8. Data Retention

We retain user data only for as long as necessary to:

Users may request deletion of their account or associated data, subject to legal and operational requirements.

9. Third-Party Services

The application may use trusted third-party services, including:

These services may process limited information necessary to provide their functionality.

We are not responsible for third-party privacy practices outside our direct control.

10. Children’s Privacy

BotMax AI WABA is intended for business and professional use only.

The application is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware of such collection, we will take appropriate steps to remove the information.

11. User Responsibilities

Users are responsible for:

Violation of platform rules or Meta policies may result in suspension or termination of services.

12. International Data Processing

Depending on infrastructure and integrations, user information may be processed or stored on servers located in different countries.

By using the application, users consent to such processing where legally permitted.

13. Your Rights

Depending on applicable laws, users may have rights to:

Requests may be submitted through the contact details below.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

Updated versions will be posted within the application or associated platforms.

Continued use of the application after updates constitutes acceptance of the revised policy.

15. Contact Information

BotMax AI WABA

Email: [email protected]

Address:
D-2/125, Mahalaxmi Tower
Vibhuti Khand
Lucknow – 226010
Uttar Pradesh, India

15. Consent

By using BotMax AI WABA, you acknowledge that you have read, understood, and agreed to this Privacy Policy and the processing practices described herein.