1. Purpose
BotMax AI provides automation, communication, customer engagement, and third-party integration tools for legitimate business use.
Acceptable Use Policy
Acceptable Use Policy (AUP)
Last Updated: April 27, 2026
Effective Date: April 27, 2026
This policy explains how BotMax AI services must be used responsibly, lawfully, and in compliance with third-party platform rules.
2. User Responsibilities
Users must follow applicable laws, anti-spam rules, data protection requirements, and third-party policies. Users are responsible for all activity under their accounts.
3. Permitted Use
Permitted use includes customer support, transactional messages, service notifications, order updates, approved marketing, and consent-based communication.
4. Prohibited Use
You may not send spam, unsolicited bulk messages, phishing, scams, misleading content, abusive content, malware, illegal offers, or content that violates platform rules or applicable law.
5. Consent Requirements
Users must obtain clear and verifiable consent before sending messages, especially through WhatsApp Business API or similar messaging channels.
6. Third-Party Compliance
When using Meta, WhatsApp, payment gateways, or other integrations, users must follow those providers’ terms and policies.
7. Monitoring and Enforcement
BotMax AI may monitor usage patterns for security and compliance. Violations may result in warnings, restrictions, suspension, termination, or reporting to authorities.
8. Reporting Abuse
Report violations or abuse to [email protected].