Privacy Policy
Last Updated: April 27, 2026
Effective Date: April 27, 2026
This policy explains how BotMax AI collects, uses, stores, protects, and shares information when you use our global websites, products, integrations, and automation services.
BotMax AI Technologies Private Limited provides cloud-based automation, CRM, and communication software, including WhatsApp Business API, Facebook, Instagram, CRM, billing, dialer, and email integrations. By using BotMax AI, you acknowledge that you have read and understood this policy.
We may collect account details, contact information, company details, login credentials, connected platform data, technical logs, cookies, campaign settings, contact lists, chatbot flows, templates, and communication logs needed to provide the services.
We use information to operate the platform, deliver automation workflows, manage third-party integrations, process support requests, prevent abuse, improve reliability, and send important service or legal notices. We do not sell personal or platform data for unrelated advertising.
We share data only when required to provide services, comply with law, operate infrastructure, support billing or analytics, or connect authorized third-party platforms such as Meta. Service providers are expected to protect confidentiality and use data only for authorized purposes.
Data is retained only as long as needed for service, operational, legal, and compliance purposes. You may request deletion by contacting [email protected]. Some anonymized or aggregated data may be retained for analytics and platform improvement.
We use safeguards such as HTTPS/TLS, access controls, role-based permissions, monitoring, and security reviews. No digital system can be guaranteed absolutely secure, so users should also protect account credentials and access.
Users must comply with applicable laws, obtain required messaging consent, and follow third-party platform policies. BotMax AI provides tools, while users remain responsible for message content, legality, recipient consent, and campaign use.
Depending on your location, you may request access, correction, deletion, portability, or withdrawal of consent. Contact [email protected] to exercise data rights.
Data may be processed in India, the United States, and other regions where our infrastructure or service providers operate. We use reasonable safeguards for international processing where required.
For privacy questions, contact BotMax AI at [email protected].
