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Product Updates

Changelog

We ship improvements weekly. Here are the highlights.

October 2025 · WhatsApp Inbox Revamp

  • • Introduced SLA timers and collision alerts inside the multi-agent inbox.
  • • Added inline translation for 13 languages.
  • • Rolled out AI suggested responses across priority conversations.

September 2025 · Automation Builder Improvements

  • • New webhook node with retry logic and secret validation.
  • • Visual debug mode to replay customer paths before publishing.
  • • Version history comparison to roll back automation changes.

August 2025 · Platform Enhancements

  • • WhatsApp broadcast analytics now include revenue attribution.
  • • New integrations catalog with Shopify, Razorpay, and Zoho CRM.
  • • Audit logs export via API for enterprise customers.

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