Elevate the Traveler Experience. Automate Travel Communication on WhatsApp.
Engage travelers from inquiry to post-trip feedback. Use BotMax AI's WhatsApp automation to handle bookings 24/7, send personalized itineraries, provide real-time updates, offer instant support, and drive repeat business effortlessly.
- Automate Booking Queries: Answer FAQs & check availability instantly.
- Send Timely Updates: Automate itinerary, flight status & reminder messages.
- Provide 24/7 Support: Offer instant help via chatbot & team inbox, across timezones.
Navigating Communication Turbulence in Travel
High inquiry volumes, managing bookings across channels, and providing timely support are constant challenges. BotMax AI smooths the journey.
Challenge: Overwhelmed by Booking Inquiries
Staff spend hours answering repetitive questions about packages, availability, and pricing.
Solution: 24/7 AI Booking Assistant
Deploy a chatbot to instantly answer FAQs, check availability (via integration), guide users, and capture booking requests.
Challenge: Communicating Changes & Updates
Informing travelers about flight delays, itinerary changes, or visa requirements via email/SMS is unreliable.
Solution: Instant WhatsApp Broadcasts
Use official broadcasts to send real-time alerts, reminders, and important travel information directly to travelers' WhatsApp.
Challenge: Providing Support Across Timezones
Travelers need assistance at all hours, but maintaining 24/7 human support is costly.
Solution: AI Bot + Global Team Inbox
Let the AI handle common queries anytime. Route urgent issues to your global team via the shared inbox for efficient handover.
Enhance Every Step of the Traveler's Journey
From initial planning to post-trip follow-up, BotMax AI streamlines communication.
Booking Assistance & Lead Generation
Deploy AI chatbots to answer questions about destinations, packages, and availability 24/7. Qualify leads and guide them towards booking or connect them with an agent.
- 24/7 Inquiry Handling Bot
- Check Package Availability
- Capture Leads & Booking Requests
Pre-Travel Itinerary & Updates
Use Automation Flows to automatically send booking confirmations, detailed itineraries, visa reminders, packing tips, and pre-departure checklists via WhatsApp.
- Automated Itinerary Delivery
- Visa & Document Reminders
- Pre-Travel Tips Sequence
In-Trip Support & Updates
Provide instant support via chatbot for common queries during the trip. Broadcast real-time updates about flight delays, gate changes, or itinerary adjustments.
- Broadcast Flight/Tour Updates
- 24/7 In-Trip Support Bot
- Emergency Contact Channel
Post-Trip Feedback & Loyalty
Automatically send a thank you message and a feedback survey link after the trip. Broadcast special offers or new packages to encourage repeat bookings.
- Automated Feedback Requests
- Broadcast Loyalty Offers
- Announce New Tour Packages
Your Travel & Tour Questions Answered
Yes, integration is possible using our API and Webhooks. This allows you to connect BotMax AI with your booking engine, GDS (like Amadeus, Sabre), or channel manager. You can automate checking availability, sending booking confirmations, or updating booking statuses based on WhatsApp interactions. This typically requires development resources.
You can design chatbot flows to handle simple modification requests (like date changes if your system allows via API) or cancellations. For complex changes, the chatbot can collect the necessary details and then seamlessly hand over the conversation to a human agent in the Shared Team Inbox for processing.
Absolutely. You can create contact lists or use tags to segment travelers belonging to a specific group tour. Then, use Bulk Broadcasting to send itinerary updates, reminders, or important announcements relevant only to that group.
Our platform supports features like Timezone Scheduling for broadcasts, ensuring your messages arrive at appropriate local times. Automation Flows can also incorporate conditional logic based on contact attributes (like country or timezone) to customize message timing.
Ready to Offer a World-Class Travel Experience?
Automate your bookings, delight travelers with instant updates, and streamline your operations. Discover BotMax AI for Travel today.