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Refund Policy

Please review our refund terms before purchasing or activating your BotMax AI account.

1. No Refund After Activation

Due to the nature of digital software and account provisioning through third-party providers (such as Meta's WhatsApp API), BotMax AI does not offer any refunds once your account has been activated or access has been granted.

2. Trial Access & Demos

We strongly encourage you to book a free demo or explore available documentation before purchasing a plan. Our team is happy to clarify feature access, compatibility, or use cases before your payment.

3. Billing Disputes

If you believe you were charged in error or there is a billing dispute, please contact our support team immediately at support@botmaxai.com. We will investigate and respond within 48 hours.

4. Chargebacks

Initiating a chargeback without first contacting our support team is a violation of our terms and may result in account suspension or permanent ban from our services.

5. Contact Us

If you have any questions about this refund policy, please email us at support@botmaxai.com.