Refund Policy
Refunds & billing terms
Please review the expectations below before purchasing or activating your BotMax AI account.
1. No Refund After Activation
Due to the nature of digital software and account provisioning through third-party providers (such as Meta's WhatsApp API), BotMax AI does not issue refunds once your account is activated or access is granted.
2. Trial Access & Demos
We recommend booking a free demo or reviewing documentation before purchasing. Our specialists are happy to explain feature access, compatibility, and use cases ahead of payment.
3. Billing Disputes
Think you were billed in error? Email support@botmaxai.com, and we’ll investigate and respond within 48 hours.
4. Chargebacks
Initiating a chargeback before contacting support violates our terms and may lead to account suspension or permanent removal.
5. Contact Us
Questions about this refund policy? Email support@botmaxai.com and we’ll assist you right away.