At Botmax AI, we strive to provide the best experience for our users with our advanced WhatsApp marketing and automation solutions. However, we understand that there might be circumstances where a refund is necessary. Our refund policy is designed to ensure fairness and clarity for our customers.

3-Day Refund Policy

Eligibility for Refund:

1. Unused Services: To be eligible for a refund, the user must not have utilized any of the features or services within the Botmax AI application. This includes, but is not limited to, message sending, chatbot configuration, or any other functionalities provided by the app.
2. Unconfigured WhatsApp API Account: Users who have not configured their WhatsApp API account with the Botmax AI application within 3 days of purchase are eligible for a refund.

Refund Request Process:

1. Request Period: Users must request a refund within 3 days of their purchase date.
2. Submission: To request a refund, users should contact our support team at support@botmaxai.com with their order details and the reason for the refund.
3. Verification: Our team will review the request and verify that the user has not utilized any services or configured the WhatsApp API account.

Refund Approval:

1. Approval Notification: If the refund request meets the eligibility criteria, the user will receive a confirmation email notifying them of the approval.
2. Processing Time: Approved refunds will be processed within 7-10 business days. The refunded amount will be credited back to the original payment method used during the purchase.

Exceptions:

• Refunds will not be granted if the user has utilized any features or services within the Botmax AI application.
• Refunds will not be granted if the WhatsApp API account has been configured with the Botmax AI application.

Contact Us: For any questions or concerns regarding our refund policy, please contact us at:

• Email: support@botmaxai.com
• Phone: +1-800-123-4567

We appreciate your understanding and thank you for choosing Botmax AI. Our goal is to ensure your satisfaction and provide you with the best possible service.